Doona™ Questions

How do I install the Doona™ into my car?

The Doona™ can be installed with a 3-point vehicle seat belt or with a Doona™ ISOfix base (sold separately) for added safety and convenience, reducing the risk of installation errors.

How much does the Doona™ weigh?

The Doona™ weighs 6.5 kg, which is lighter than the current heaviest car seat. Uniquely, the Doona™ only requires to be lifted it in and out of the car as the integrated wheels can be unfolded and convers the Doona™ into a push-along stroller.

What is the orthopaedic pad?

The orthopaedic pad is a new-born insert cushion that helps to support the infant’s posture and is anti-bacterial, hypoallergenic, humidity and thermal regulating. It has been designed into two sections which can separate as your baby grows to ensure they are always comfortable.

Are the wheels integrated?

The Doona’s wheels are fully integrated and at the touch of the button, the wheels will unfold converting the car seat into a stroller and can be simply folded away again within seconds.

What age range is the Doona for?

The Doona™ is suitable from birth – approx. 15 months (13kg).

What car seat group is the Doona?

The Doona is a group 0+ rear-facing car seat.

Is the Doona a rearward or forward facing car seat?

The Doona is a rearward facing car seat. It is recommended that you should keep your baby in a group 0+ rear-facing car seat for as long as possible as this is the safest way of transporting your baby in the car. You should only move them onto the next car seat once they have reached the weight limit of that seat, or the crown of their head is level with the top of the car seat. 

What accessories are available?

The Doona™ and matching accessories are available in 5 colours: Love, Storm, Dune, Sky and Night.

Can parts be replaced?

In the unlikely event that you may need to replace any part of your Doona™ then please contact CuddleCo’s customer service where we have a full range of replacements: Customerservice@cuddleco.co.uk

How safe is the Doona™?

Perfect for todays’ busy parent, the Doona™ surpasses every safety standard both in its primary function as a car seat and when converted into a stroller. Doona™ is the only product to pass both ECE R44/04 Car seats and BSEN1888:2012 Pushchair stroller tests. Simple Parenting’s Engineering, Safety and Medical experts spent eight years developing Doona™. Their key focus was ensuring that a baby is safe and comfortable both inside and outside the car.

Inspired by the position of baby in its mother’s arms, Doona™ and its unique orthopaedic new-born insert pad was designed to fully support the baby. Adding to its safety features the new-born insert pad is anti-bacterial, hypoallergenic, humidity and thermal regulating. The Doona™ is longer in length than other similar group 0+ car seats and the new-born insert pad provides an angle which passes the requirement for new-born lie-back in the European & British safety standard for strollers. The Doona™ incorporates a deep double walled side impact protection and anti-rebound technology making it the pinnacle of safety and comfort in and out of the car.
It is recommended that rearward facing car seats are the safest way to protect an infant. Therefore, the Doona™ is a Group 0+ rearward facing car seat from birth to approx. 15 months (up to 13kg).

Like all infant car seats, Doona™ is not intended for the baby to be in all day. Similar to a lie back new born stroller, the angle of the Doona’s™ orthopaedic back rest and padding, coupled with the shape of the shell provides maximum comfort and safety for your infant, with a previously unattended level of convenience and flexibility.

What do I do if the Doona™ is involved in a car crash?

As with any car seat, if your Doona™ is involved in a car accident then violent stresses occur and we recommend that you dispose of car seat.

Can I still use my Doona™ if it is broken?

We recommend that you should not use your Doona™ if any components are broken or missing.

Can I go running with my Doona™?

The Doona™ is not suitable for running or skating.

When should I use the brake?

The Doona™ brake should be used when outside the car, always use the parking brake when placing and removing the child from the Doona™ car seat, or when standing still.

How do I loosen the shoulder strap?

Press the harness release button and at the same time pull both shoulder straps towards you.

How do I tighten the shoulder strap?

Pull the harness tightening strap until the harness lies flat and is in contact with your baby’s body.

How can I contact CuddleCo?